Archive for the ‘tech support’ tag
One more small step away from Microsoft…
(BTW, hoosgot info on a way to run Chuzzle or a similar game on a stock Ubuntu install?)
I took one more small step away from Microsoft today -
I installed Ubuntu on my mom’s computer.
I turned out that mom’s computer had blue screened for the umpteenth time on Sunday
just as I was about to try catching up on some sleep.
My mom’s approach to tech support is to read the blue screen’s contents aloud
until I come over and tell her to restart the computer.
Restarting didn’t work.
Live CD didn’t work.
Spent most of the night trying to find the AC adapter
to the Firewire External CD Burner for my aging, yet uncrashing PowerBook.
Found the AC adapter - burned a copy of the Ultimate Boot CD.
Ran the memory diagnostic - epic fail for the memory!
1 day and $70 later, I have a new working Kingston PC2700 1GB DIMM
and a system that boots - kind of…
2 spare hard drives later,
I have Ubuntu installed and ready to go.
While Mom is slightly let down that Chuzzle won’t work
(hence the BTW at the beginning)
she seems to be OK with it.
And I’m OK with having an almost Microsoft free house.
Tags: 1GB PC2700 DIMM, ac adapter, chuzzle, dimm, external cd burner, hard drives, Kingston DIMM, Kingston memory, kingston pc2700, live cd, microsoft, microsoft free, mom, PC2700 DIMM, PC2700 memory, sleep, tech support, ubuntu, ultimate boot cda list of general frustrations
which are these:
Epson:
Why do you have to put the ink for your printers
in the styrofoam, for crying out loud?
Don’t you know that people will
unwittingly throw them away?
A distinctly small subcategory of Coeds:
Like, why do you, like, not complete -
and the other guy was, like, really and I’m like -
and another thing, like, who is she to tell me…
(i.e. four words - Complete sentences are good.)
Popped collars:
It was bad enough when only guys were doing it.
Please let this style die a quick and fully justified death.
Technorati Tags:
retail hell,
tech support,
popped collar,
ADHD
Tip: Use your phone’s camera to troubleshoot your laptop
Everyone has had times when their machine has spat out
some cryptic error code which you can never seem
to describe accurately to your tech person later on.
You could try writing down the error code,
but you’ll probably end up forgetting (or not getting)
the most vital piece of info, much to your dismay
(and that of your tech person).
solution: use your cameraphone to take a picture of the screen
This way, the tech person can see exactly what happened.
Hope this helps.
Technorati Tags:
customer service,
screenshot,
camera phone,
BSOD,
error message,
tech support
