30

Nov

Short-Staffed Retail Observations

Posted by jmcgready  Published in observations, retail

My customer service manager has been off this week, and things at the store have been less than orderly vis-a-vis staffing and stock levels. When we get in an temporary understaffed position, my normal reaction is to go into heads down, line reduction, next in line please mode at the register. Which leaves me with [...]

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Tags: clientele, customer service manager, failure, frustration, gain consensus, I, indecision, joy in my heart, Line, patience, register, stock levels, thought processes

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