jmcgready’s misc universe

some people just can’t be described in a single sentence.

Archive for the ‘frustration’ tag

A slight setback…

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a hurry up and wait kind of life

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I haven’t written for days - too busy with the start of BTS,
the establishing of a new diet for my diabetes,
and applying to a drama ministry
which only serves to remind me how much I miss doing it.

my hopes are once again raised that the older group
will start touring again sometime this year.

now I’m feeling the paradox of being revved up
and burnt out at the same time,
wanting to fly and to crash simultaneously.

it seems my life is a hurry up and wait kind of life.

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Written by jmcgready

June 6th, 2008 at 2:45 am

it’s 3AM and I’m still up…

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that‘ll teach me to not ingest enough caffeine to DQ a track team.

nothing to say but my normal litany of frustration,
so I’ll spare the details.

saw a Penn person knock over a toddler whilst on her cell,
then treat it as another amusing anecdote to tell her cell phone
convo buddy and the other two people she was kind of conversing with IRL.

The child’s parent remarked “it’s not funny” as she passed me.

I agreed silently.

I propose a new billboard:
Hang up and walk.

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Written by jmcgready

January 24th, 2008 at 3:11 am

a study in frustration

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today was a study in frustration.

overslept but was able to cut lateness down to <10 min.
by taking a cab from Frankford Terminal to work -
pricey but necessary.

didn’t eat breakfast but got a quart of green smoothie to drink @ 1PM.

wall of customers until almost 3PM,
quick (0.5 hr) lunch and then back at it.

BTW, still trying to shake the last of this flu,
most of it in my chest and throat, which is aggravated
by having to talk so much.

did I mention that a new guy is being trained,
and is thus asking questions?

and that returning student workers are asking questions?

and that customers are asking questions with 5 followup
questions that are only slightly reworded versions of the
original question, whose answer they didn’t like and/or understand?

it is in this milieu that I remember Sunday’s message in James
about trouble’s use as a building tool in our lives and
that we should consider it joy when we go through stuff like this.

mentally… agree
but existentially? fuhgeddaboudit…

hooray for conscious incompetence!

Now I’m home writing this…

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Short-Staffed Retail Observations

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My customer service manager has been off this week,
and things at the store have been less than orderly
vis-a-vis staffing and stock levels.

When we get in an temporary understaffed position,
my normal reaction is to go into heads down, line reduction,
next in line please mode at the register.

Which leaves me with little patience for certain types of behavior:

  • asking questions to hear yourself asking questions
  • indecision fueled by a pathological need to
    gain consensus from your entire social network before making any decision
  • only consulting said network when at the head of a long register line
  • completely verbalizing their thought processes while deciding

Due to our clientele, we often get the beg for your commission routine.

In such situations, I simply state that I’m salaried
and as such I neither gain nor lose money as a result of
any purchase or non-purchase.

There is slight joy in my heart as they attempt to
put the best face on a tactical failure.

That’s enough griping for tonight….

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Written by jmcgready

November 30th, 2007 at 11:42 am