18

Jul

Why my Facebook page won't have Twitter posts anymore

Posted by jmcgready  Published in life, observations

I guess the twitter post about the Wharton Grad had something to do with this. Backtracking a bit… The store where I work has a Facebook group and uses Facebook to advertise. I’m a member of that group. My Facebook page autoposts all of my tweets. Not the brightest move. Got called on it today. [...]

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Tags: animosity, backtracking, bts, business practices, chimeric treadmill, customer service, customer service manager, customer service person, experiences, facebook, free calls, frustrations, internet speed, lifestream, long obedience in the same direction, observations, page, plan b, possibilities, recrimination, tactic, tweets, Twitter, wharton grad

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30

Nov

Short-Staffed Retail Observations

Posted by jmcgready  Published in observations, retail

My customer service manager has been off this week, and things at the store have been less than orderly vis-a-vis staffing and stock levels. When we get in an temporary understaffed position, my normal reaction is to go into heads down, line reduction, next in line please mode at the register. Which leaves me with [...]

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Tags: clientele, customer service manager, failure, frustration, gain consensus, I, indecision, joy in my heart, Line, patience, register, stock levels, thought processes

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