Newharting and more retail fun…
December 30th, 2006
On workdays such as yesterday,
I tend to deal with some of the more unusual phone calls with a practice I call Newharting -
named after Bob Newhart, who developed it earlier in his career:
From Wikipedia
It was at the company that he and a coworker would entertain each other in long telephone calls
which they would record then send to a radio station as audition tapes.
When his coworker ended his participation, Newhart continued the recordings alone,
developing the shtick which was to serve him well for decades.
In addition to his various standup bits, he incorporated that shtick into his television series at appropriate times.
It’s basically the art of the one-sided phone conversation.
Me: so you want to get a MacBookPro……. you’re looking at the site….. is it our site?…. no?… is it Apple’s store? no?…
which site are you looking at sir?…. It’s eBay…
Me: you’re calling for your daughter….. you need to charge her iBook - OK - we don’t have any AC adapt-….
oh, you do?… for your iPod?…. no, I don’t think you can charge the iBook with that…. no…. sorry… you’re welcome… goodbye.
“Something Like This… The Bob Newhart Anthology†(Bob Newhart)
{life, observations, Retail Lexicon}
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