Tip: Use your phone’s camera to troubleshoot your laptop
Friday, September 28th, 2007Everyone has had times when their machine has spat out
some cryptic error code which you can never seem
to describe accurately to your tech person later on.
You could try writing down the error code,
but you’ll probably end up forgetting (or not getting)
the most vital piece of info, much to your dismay
(and that of your tech person).
solution: use your cameraphone to take a picture of the screen
This way, the tech person can see exactly what happened.
Hope this helps.
Technorati Tags:
customer service,
screenshot,
camera phone,
BSOD,
error message,
tech support
