"No one moves while they're angry" – 2 tips for dealing with angry people

Posted by jmcgready Published in life, observations, retail

Like the rich, angry people are different from you and I… Seth Godin puts it elequently: It’s tempting to treat an angry person just like a typical person, just… angrier. This is probably a mistake, because anger brings its own reality along with it. let that sink in – anger brings its own reality along [...]

Tags: anger, anger brings its own reality along with it, angry american, angry customer, angry folks, angry man, angry people, angry person, angry woman, angry women, No one moves while they're angry, person, relationship, seth godin, typical person

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May

another day's battle with inner resistance

Posted by jmcgready Published in life, observations

it’s the start of another day and the familiarity with a new schedule. another coworker is rattled with having his father take a rather bad turn in a rather faraway place, which served to keep him on edge for most of the day. add to the mix a few truly annoying coeds and customers and [...]

Tags: annoying, annoying people, better days, coworker, faraway place, inner resistance, rattled coworker

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May